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dochorse.fr
Avis:

304 avis au cours des 12 derniers mois974 avis au total  

4,50
Très bien
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Avis positif le plus pertinent

5 sept. 2024
 Avis validé
Just a very bad experience with DPD : cheating on the tracking and delivery. 3 times calling us to be there, then delaying and filling out in our name requests for a later delivery just to justify a delay ; we had no pb on a later delivery but we really do not appreciate this way of unfair trading, of course trying to be there each time they called us, waiting for nothing. Finally delivered the 4th attempt...

Avis négatif le plus pertinent

4 nov. 2023
 Avis validé
My order has still not been sent ??????????? It's a disgrace. I placed an order for almost 1000 euros on 9 October. You say it will take a maximum of 11 days to receive it. I'm in Belgium until 29 October to receive it and nothing. I explain that I live in Norway and that my horse needs his blankets quickly. I was told that my order would be sent to Norway on 27 October. Today is 4 November and still NOTHING !!!!! This is unacceptable. Last week we had 40 centimetres of snow, I spent a considerable amount of money a month ago, and my horse is cold !!!!!! You should at least have sent me what you already had, even if it was in several parcels! I am extremely disappointed.
Notre mission est de favoriser la confiance digitale. Plus d’info comment fonctionnent les avis chez Trusted Shops.

Avis pour dochorse.fr

18 mars 2024
 Avis validé

article manquant et erreur de référence

Un article était manquant et la brosse reçue ne correspondait pas à la brosse commandée (autre référence)
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Réponse de dochorse.fr
28 mars 2024
Hi, how annoying that the brush was missing, our customer service is happy to resolve this. Would you like to contact us at info@dochorse.com?
21 mai 2024
 Avis validé
Article pas en stock non signalé lors de la commande J’attends le remboursement de l’article
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15 mars 2024
 Avis validé
Commande reçue à moitié alors que c'est sensé être disponible Pas de suivi de réclamation
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2 févr. 2024
 Avis validé
Délais livraisons très très longs alors que produits notés « en stock » sur le site
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Réponse de dochorse.fr
13 mars 2024
Hi, thanks for your review. Our apologies for this experience, that is indeed not the intention. Normally a shipment is in France in 3 days.
17 déc. 2023
 Avis validé
commande de gants roeckl du 27/11/2023 toujours pas livrée le 17/12/2023
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Réponse de dochorse.fr
13 mars 2024
Hi, thanks for your review. Our apologies for this experience, that is indeed not the intention. Unfortunately, we have had some delivery issues with the gloves. We hope to see you again in the store.
7 déc. 2023
 Avis validé
Toujours en attente de ma commande. C'est trop long.
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Réponse de dochorse.fr
13 mars 2024
Hi, thanks for your review. Our apologies for this experience, it is indeed not meant to take so long.
9 avr. 2024
 Avis validé
Toujours pas reçu mon colis
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7 déc. 2023
 Avis validé
Livrer dans le delai
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